No way of calling GA to see if policy could be amended and pay extra. On Reviews.co.uk, General Accident car insurance got 3.25 out of 5 stars, based on 244 reviews. Third party, fire & theft cover. AVOID AVOID AVOID I wish I could give 0 stars. GA have recently cancelled my policy because 'I no longer meet underwriter requirements'. national general accident and health insurance reviews and risk reduction. On top of this crazy price I phoned them to try get the quote down and it turns out this price was to continue using the blackbox ?!?! 3.30pm is poor 4pm is good on same journey. It's a shame to read your review today Adam & I do hope that your wife is ok following the accident. I was assured that they were doing everything they could to help. We don't provide customer service phone numbers during your policy term as you can manage your policy yourself online anytime via My account without having to call us. Please avoid this car insurance agency, I’d recommend paying more to go with a more reliable provider that will actually safeguard you and your assets. We’re an online insurer, but if you need to, you can talk to us directly Monday to Friday 08:00 to The helpline adviser refused to let me speak to her manager and eventually said that they would pay for a taxi home for me and would give me a two hour slot the next morning. Can't complain at all, except that regrettably our premium nearly doubled after this claim. Reply from General Accident It's disappointing to learn of the issues you've been facing with your telematics app, Makenzie. General Accident has collected 534 reviews with an average score of 3.08. Overall, the blackbox did teach my some valuable lessons on controlling my speed.During my time the only notifications I got in the app were low battery In the device... annoying and it wasn't even consistent as sometimes id get the notification during periods of driving.They introduced a 50% score policy this year which I thought was very harsh to introduce whilst I was around 10months into my insurance, not to mention a change in terms and conditions, but to be honest to get the score of 50 and below you've got to be a rally driver and drifting round corners. After consulting GA they stated that I am responsible for who's driving my car. My request for hard copy proof that my vehicle had been put on the MID on 03.02.2021 was promised by GA representatives on three occasions. It was installed by GA but no reply what do ever & cannot get no help from nowhere!!!!! What do we do ???? Contact Us Contact Us REGISTERED COMPANY NAME: General Accident Insurance Company Jamaica Limited ADDRESS 58 Half Way Tree Road, Kingston 10, Jamaica MONTEGO BAY BRANCH Unit 8, Summit Business Center Fairview, Montego Bay St. James Email info@genac.com PHONE (876) 929-9643 (876) 929-8451 (876) 929-8454 FAX (876) 960-1270 OPENING HOURS … National General Insurance was first mentioned on PissedConsumer on Jun 22, 2016 and since then this brand received 78 reviews. We look at all cases that Telematics customers like yourself raise with us. 56% of reviewers said they would recommend the service. Very good guys! Trying to make me pay £100 cancel fee when I wasn’t at fault. Short Term Cover. They then lied and told my wife that the garage had spoken to me on a This should be changed.I'd take this company as your method to get your first year no claims. I told them again that I had three children at home waiting for me. The previous. Two months later, it has not been received.GA are no help when you need their assistance to fix problems that they have caused. Compare car, home, health & life insurance companies. There are no phone numbers we can contact them on to discuss the unfairness of their actions. We give our customers support and reassurance when they need us the most. My son has bought a new car and GA won't offer him insurance on his new car. One of the text messages even said that I didn't need to call them back because help was on its way. The General Accident brand is now a trading name of Aviva and was reintroduced in 2013. Read our member's General Accident reviews and feedback. We've helped more than 350,000 people find health insurance — and more are joining the National General family each day. After four years with GA, I believe they'd throw their policy holders 'under the bus' in a heartbeat.I've been a motorist for 40 years and never been treated so poorly and unfairly by an insurance company as I've been by General Accident. However, I am now renewing my insurance and require documents of my last claim for my new insurers. See reviews below to learn more or submit your own review. You can contact American General Life & Accident Insurance Co. by dialing 800-888-2452 or visit their website aig.com I'm a first year driver and the telematics app that GA offers is terrible.Nothing but false readings and inconsistencies with scores. Horrible company. And more than 85% of customers gave General Accident a 1-star "bad" review. Hi Demi, driving scores are part of our terms when you sign up, and it is expected to keep a score above 50% in order to retain the insurance policy. It’s all about you. It's simple enough - ju... Last updated: 05/01/2021. There were considerable difficulties in contacting them for support, constant glitches were encountered when making changes on GA's slow and unreliable app, and repeated demands for V5's and proof of ownership in response to my concerns about their mistakes. Leave this blank if you'd like to publish your review anonymously. The overall rating of the company is 1.3 and consumers are mostly dissatisfied. Appalling appalling appalling. If any mistakes were made in rating your journeys we will refund the cancellation fee you paid. They instead chose to cancel my policy over the easter bank holiday. Ahhh, so frustrating. Why won't they answer the phone? It only very rarely missed data and it wasn't hard to get score in the 75 range. I genuinely feel like they have stolen my money. National General, formerly known as GMAC insurance, sells homeowners insurance as well as … I hope this helps address your concerns. Sadly this site doesn't allow you to give a 0 (or a negative like someone else said).My partner had an accident 7 weeks ago in her car and the claim - despite being "authorised" within a week still has not been paid. Customer support representatives did not understand my problem and their email responses failed to address the issue and made no sense. The claim they keep sending payment to the wrong place. Do not use this company ever. Deny receiving messages on their own website 'here to help' contact page. Then, either in your home or on the go, you can manage your account online by making amendments yourself without an administration fee, as well as being able to access your insurance details and print policy documents whenever you want. Forced to cancel policy by GA and charged £140 and we can't get them to answer the phone! © 2021 Trustpilot A/S. I gave up there and they didn't care.Final comment, after my policy expired they still sent me texts threatening to cancel my insurance due to a removed blackbox. I said that stopping for his meal when I had been waiting five hours was not doing everything they could. We reported a claim four weeks ago, no calls or email from them, I've had to continually chase. General Accident is a car insurance specialist based in London, it was first established in 1885. Manage your policy online. GA telematics insurance operates by installing a telematics device into your car. User reviews, company information, quotes & more. I had no issues with the process and everything went smoothly. Their a fraudulent company", "Avoid", "Don’t do business with this company. Hi, the policy is available on the basis that a vehicle is consistently insured under it. Absolutely appalling customer service - told me I needed a black box fitted for my car insurance, which I agreed to and they turned up at mu house and fitted the box. I felt that this was devious. He said that he had only been given my details 10 minutes before. Overall Rating: 4.7 / 5 (Excellent) National General Insurance is a good choice for short term health insurance plans mainly because of its many options for plan customization. At 11:45pm I rang them and was told that the patrol assigned to me was going to have his meal break and that he would come to me by 1 am. GA urgently needed to provide evidence they had uploaded my vehicle to the MID. Reply from General Accident. has not been resolved. In my opinion, this action penalises me for their failings. Still havent heard anything back from this insurance. The overall rating of the. Please go elsewhere !! They were not able to offer a quote without a black box as one had with had been raised, unreal. I emailed them back and said it had already been fitted by their technicians, but lo and behold 2 days later they cancelled the policy.They do not have a phone number anywhere so I was unable to call them at anytime, and they still have not responded to my emails.So now I have no insurance, they have my money as I paid the policy in full, they are not responding to my emails and they don't have a phone number to allow me to contact them and sort this out. Meanwhile the finance agreement still continues at great expense - now effecting my remortgage. There are 274 customers that General Accident, rating them as good. The General specializes in auto coverage policies for drivers who are high risk or who … Awful customer service and appalling procedures at managing complaints. I was thinking of insuring our other car with them but they keep saying the policy number is wrong (on the car we have with them) and I can't get option to speak to a person. I was charged £145 cancellation fee and now my insurance has almost doubled. Will never use this company again. Very unhelpful customer service. There were two occasions where my insurance probably could of got cancelled due to mechanics but I was lucky and nothing was flagged by GA. Its safer to just tell the mechanic youve got one before leaving your car. Would you like to add a photos or videos? When putting it in for repairs mechanics are known to rag the car especially for specific repairs due to their time constraints. Recent recommendations regarding this business are as follows: "Don't waste your time. Reviews from GENERAL ACCIDENT INSURANCE COMPANY employees about GENERAL ACCIDENT INSURANCE COMPANY culture, salaries, benefits, work-life balance, management, job security, and more. What I wasn't told was that I would be sitting in the car for five hours waiting. I know this is advertised as part of the GA deal however you'd assume good alternative means of contact....I'd recommend contacting them on Facebook if you want the quickest response. Please note that we may share your email with the company to verify your order. national general accident and health insurance reviews is a tool to reduce your risks. General Accident have taken incompetence to a new level. I learned both personal and commercial lines of business. I asked them to let the patrol know my situation. Also tried to get full disclosure regarding the data on the black box - and been totally ignored!!! It was only when I phoned them back in a complete state of mental anguish that they bothered to tell the RAC my situation. I'm sorry but anyone who owns a car knows that's delusional. Annoying. All rights reserved. (Supported files: jpg, png, mpeg, ogg, mp4 & webm). What is the rating of National General Insurance Company? We need your email address to verify that your review is genuine. If I could award 0 stars I would. Emailed the help desk to get advice whether it’s not working correctly and after 5 days still had no response. Belongs to: Making changes , Car insurance. American General Life & Accident Insurance Co. is located at 201 6th Ave N, Nashville, TN 37219, USA. Aka you've got to really be driving like you have a death wish.My biggest negative point for the black box is the special mode garage mode. I stopped insuring the other car, so uploaded my proof of NCD to my GA account and asked them to apply this to my policy and protect my NCD. See reviews below to learn more or submit your own review. Your browser does not support embedded videos.