To provide the best Guerin online experience, we and other associated partners use cookies on our website. Couldn't expect a smoother process. Very, very good experience with Guerin Porto, staff very nice, no pressure to buy additional insurance. As in many airports, Faro is served by two groups of car rental operators - multinationals companies and the local car hire businesses. Fully recommended. We were told to contact Rentalcars.com and, when we did, Rentalcars.com told us to contact Guerin… Check the reviews on google about them. Once you give them the credit card they can do anything. She insisted I paid the full insurance but I only wanted to have the additional glass protection and knowing that the car comes standard with third party, fire and theft insurance as standard. Both cars fall into the "mini" category, but are still large enough to … I felt I was straight forward scammed. By far the best of all I have experienced so far. Profitable little business, innit? Discover Avis car rental options in Faro, Portugal, Locationswith Avis Rent a Car. Axel B. +351 289 107 765 . Save up to 30% on your car rental! luckily I didn't mind unfortunate and bad experiences and tried my luck due to tight budget. We compare all their prices so you get the best deal. Golden tip.This tip is regarding the extra CDW insurance one can opt for, to reduce the franchise to 0 euro. Also don't forget, out of 10 happy customers, about 2 may write a positive review, where as out of 10 unhappy customers, about 9 will write a negative review.Will rent again with them for sure. I have difficulty understanding all these negative reviews after my two, recent, excellent experiences with Guerin.1.Lisbon to Faro drop off. We asked the original bill of the cover ( because we checked at Peugeot and such a cover costs 130 Eur) but they completely ignored our Emails. Change settings. Picked the car up at the airport at night time. Through our partnerships with Guerin, Sixt, Europcar, Hertz, Budget, Sadorent, Dollar, JAP, Drive on Holidays, and Avis in Portugal, we provide you with the best rates, like our Algarve Portugal car hire, as well airport rentals, such as car hire in Faro … Cant get in touch with anyone absolute joke of a company. While beach and golf breaks in the Algarve are still popular during the high summer months, cities like Porto … It is not fair that I have had to pay a penalty and still pay more over and above what I had already paid for tolls and just get responses with no accountability. Avis (00351) 289 889 456: Europcar (00351) 289 889 447: Goldcar Rental (00351) 289 800 670: Guerin (00351) 289 800 883: Hertz (00351) 289 818 248 Things only started happening when I complained to National Emerald Club (through whom I had made the booking). Rental desk at the Lisbon airport stands out as modern, well lit, clean and friendly. Value for Money, based on our customer ratings for Guerin Car Hire in Portugal At Guerin Car Hire, renters can choose from a variety of hire vehicles in Portugal Guerin, provides great service, more … The same experience in the garage on rental and return. Follow these steps when you arrive at Faro International Airport Printer Friendly. Car hire offers in Faro airport often … This companies business model works on quoting a very low price and then making their money on all the hidden extras. Discover the coast of the Algarve and its stunning natural landscapes in safety with a rental car from Guerin. Hertz car rental locations in Portugal. arnaque location voiture Faro - forum Portugal - Besoin d'infos sur Portugal ? Pick-up instructions. Reserve your car now and cancel for free up to 48 hours. Avis car rental locations in Portugal. There are poor reports of them dating from several years ago, but I'm interested in what they're like now. After we managed to pay the amount which was on our voucher they brought the car and we left. “Stay clear -- AVOID, AVOID, GUERIN car rental at Faro” Written on: 20/10/2016 by 472Graham (1 review written) Ireturned car hire on the 19 October after a ten day rental. We reserved an automatic rental car for Portugal for 7 days with Guerin using the website Rentalcars.com. When doing your search, keep an eye out for the special offers available on certain brands. Quick & simple online check-in. I was informed that these were already in their “system”. We wrote them but never got a reply back. We have used about half a dozen different hire firms at Faro Airport and have to say that Guerin are by far the best and easiest to deal with ... Avis Reviews Faro Airport 8.3 /10; Sixt Reviews Faro … Plus using a debit card, plus a huge excess for the tinniest scuff mark that was already there anyway. How impressively efficient. In the Economy class there are smaller type cars, which are easy to drive and cheaper in fuel consumption. You can't take any pics or videos to make sure you have evidence of the initial state of the car and even if you do, you can't detect any minor existing damages at night time.I had no issues with the car during my 4 days rental, and that I know for sure. we rented cheapest, 5 doors, gasoline VW Polo in September 2019, in the center of Lisbon. Friendly people at the counter and smooth return.The 300 euro reserved on my card for fuel, was released in no time after I returned the car with full fuel.2. This includes content personalization and advertising. Then it will be up to you to recover this amount from the intermediate rental company where you took out the extra insurance.... Good luck. We collected our car from Lisbon Airport on 8 June 2020. Compare the best car rental companies in Portugal on Rentcars.com. Would definitely use again and recommend to friends and family. I made a small mistake on the narrow and curved road in the Douro Valley and scratched the entire right side of the car. I then asked them what happened to the 95euros deposit payment that we had made, I even sent proof that the funds were taken. Do not use... still waiting for money owed from last august. I used Guerin in Maderia. Answer 11 of 50: We rented a car by Guerin, Great service, great car. Europcar in Portugal. Guerin Avis 185 • Bas . When we arrived at the car it was clear it had damage on the front and 3 of the wheels, bigger than their damage indicator. Reviews. In Lisbon airport we had to queue for over 2 hours to pick up our car on 7th April; this company is beside all the other main players in the car hire business - AVIS, Hertz, Budget, etc. Faro é um destino perfeito para as suas férias, mas Portugal esconde muitas outras preciosidades! I booked an automatic car from guerin alfragide, I arrived late and the office was already closed (please note that Alfragide office closes at 1pm), I called them and explained the situation that I cannot wait until tomorrow, so they called their AIrport branch and got me a replacement car there. Save up to 30% on your car rental! Faro International Airport has several rental car companies onsite including Avis, Hertz, and Enterprise. !Avoid this company at all costs as they are a scam operation. So our 140 € hire turned into 340 € for 4 days. The car was picked up wet from the car wash ( corsa ) On inspection all was OK all … Very honest rates. Booked a car in Faro and returned full of fuel. 21 Locations See all … Kinda of using you as the middleman for insurance fraud but with you taking all the risk. They blocked my deposit for a month. Because I purchased full insurance, I didn't need to pay anything. Car Booker compares all their prices and their latest deals, so when you do a … The deposit was significantly higher than I was quoted for. I was charged extra for 'switching on the transponder for toll roads' - why isn't it always on? Weekends and Public Holidays: 06:00-24:00. Known for its extensive coastline and white sand beaches, the Algarve is a top travel destination all year round. In Faro… Please follow signs to the rental car facility located in the main … definitely would recommend and will rent again via this company. Rented a car from this company from Faro Airport Portugal. “Guerin car hire rip off Faro Portugal” Written on: 13/10/2013. The Guerin … After having a chat for 10 minutes the final amount they could offer me was still 20 euro higher but I agreed with it just so I could leave their office. Excellent, brand new car. By continuing to use our website without changing your settings, we assume that you accept the use of cookies. I almost refrained from renting with them because of the bad reviews here but I am glad I proceeded nevertheless. If you, like me, have already car excess insurance from a third part company, you're not buying any overpriced additional insurance from the car hire company.Booked a car for a weekend in December in the Algarve with them. For passengers who would like to rent a car at Lisbon airport, you can find a big group of companies offering car rental at Lisbon airport, including AA Castanheira/Budget, Auro Rent, Auto Jardim, Avis, … We reserved an automatic rental car for Portugal for 7 days with Guerin using the website Rentalcars.com. Avis Faro have a great selection of affordable vehicles on offer. The answers just go round and round in circles and make absolutely no sense.What also makes me angry is that they didn’t even call me or email me to advise me that there is a bill for tolls and what the amount comes to and that they will be debiting my card, they just went ahead and deducted the full toll amount and when the payment didn’t go through they didn’t even bother to call me to notify me, they just sent my account over for debit collection of which I am then charged a penalty for as well for late payment, yet the very first time since July 2019 that I see any communication about tolls is over 1 year later. Read on for Golden Tip regarding CDW insurance. Avis can supply cars like the … service was very fast, staff was very kind and friendly, car was just as described on the outside, clean and tidy, but much stronger then expected. I then get told that the deposit taken was 75 euros for the tolls but no explanation as to what the balance 20 euros (that makes up the 95 euros) was used for nor why they were trying to debit my card for the full amount of 113 euros instead of just the outstanding balance. Guerin (Faro Airport, Aeroporto de Faro, Faro, 8001-701) Discovery (Arrivals Hall, Faro Airport, Faro - Airport) Yes (Faro Airport - Park P4, 150 meters from the terminal, Faro) Avis (Est Aeroporto Montenegro, Faro… Falta de rigor na entrega de viaturas. The car was very clean and in good condition. Écrire un avis. It left me with an impression of bad faith, as if it is a dubious scheme. The lady didn’t take notes so I told her to do so. Suddenly there was no problem anymore. Your rental will be serviced by Enterprise Rent A Car. I started taking pictures of the damage and looked for any form of damage on the car and only now the personnel started to take notes on my rental contract in regards of the damage.When I returned the car the personnel had difficulties finding the damages in their “system” so I offered to show evidence. Select from a range of car options and local specials If for example you plan on making a weekend trip to Seville from Faro, these charges … They don’t answer our mails. Existindo alternativas no mercado, não voltarei a usar os seus serviços. Guerin car rental locations in Portugal. I had no problems with returning the car nor was there a big line in the office (around 6.30 pm). When you think these kind of car hire companies would be out of business already...think twice.Typical insurance scammer. I'm … staff showed me some damages on the car.I came early in the morning so there was no line and waiting. For full Avis and Amazon benefits, after logging in with Amazon you'll need to log in to Avis and link your accounts. I picked up the car at Porto Z Industrial. Efficient and again friendly. 3 days later when we arrived in Porto they claimed that the car had an inside truck cover which was not there anymore.We told them that the car had not inside truck cover and they said ok, just sign.3 days later we received an Email stating that they kept 275 eur from our deposit for the cover. I recommend and will definitely come back here! No paperwork, all documents in electronic form, super helpful staff. 24 Locations See all locations. The day after return, deposit on my credit card was unlocked. We were told to contact Rentalcars.com and, when we did, Rentalcars.com told us to contact Guerin… … More than a Car Rental, we are a traveling companion, a sustainable way of discovering new place and a sound choice when renting a car. They advertise for a low price on comparison websites we all use and of course you book with them. We arranged the car from Holland and ask for a Peugeot 207 diesel but we got a Renault Megane Station Diesel and just one year old! Visitez ce site web www.g uerin.pt. Please note that I paid for full insurance coverage. My card was also a global card and only used for travel purposes so it only has the funds needed for my trip, after my trip any funds left in that account I transferred back to my normal account. Although the booking was made to return the car to the same spot, I was offered the flexibility to return it to Porto Airport, which helped a lot. Compare the best car rental companies in Portugal on Rentcars.com. Posez vos questions et parcourez les 3 200 000 messages actuellement en ligne. I took pictures anyway just in case.Well immediatly after 1 hour I scratched the side of the car coming out of Ikea parking, and later in the week on my way on highway a stone flew into my windscreen and I had a crack which was growing a bit until the last day. 3. … The 300 euro reserved on my card for fuel, was released in no time after I returned the car with full fuel. Had I known that there was still money that was going to be debited by Guerin I would have ensured the correct amount was available for the transaction. Overall I was very satisfied with their service. When I brought the car back they confirmed that I will not need to pay anything for these damages and authorised to return my deposit, only leaving 70€ deposit for Via Verde which will be evaluated within next 3 monthsSo all in all I had wonderful smooth experience. Do your research and online quote before considering this company!! Aeroporto Internacional de Faro, 8001-701 Faro. Faro to Faro drop offThis airport pick up was also smooth and with no complaints whatsoever.The 300 euro reserved on my card for fuel, was released in no time after I returned the car with full fuel.3. I then contacted Guerin about this and was advised that they tried debiting 113 euros from my credit card for the tolls one month after our rental but there were no funds in the account. Guerin Rent a Car in Lagos, Portugal. Meanwhile they charged the credit card with additional 200 € without expalantion. Out of the 7 days reserved, we wanted to modify our contract at the Guerin counter to 5 days. Sort by. Faro to Faro drop off This airport pick up was also smooth and with no complaints whatsoever. I rented through Enterprise but found out this really means Guerin in Portugal. Regularly topping travel polls, Portugal is a multifaceted country to visit. Subsequently Guerin contacted me to say that they had debited my card for the same journeys.Guerin did not respond to any of my messages. We dropped the car off after 2 weeks at Faro. Excelente 8.5 +351289810120. Guerin charges €60 plus VAT payable locally, whereas another company Drive4Fun only charges €10 euros locally. I am not affiliated with this company in any way, this is my honest opinion as a customer.I actually had an amazing experience with Guerin. Deixou-me uma impressão de má-fé, como se trata-se de um esquema duvidoso.Company to avoidLack of rigor in vehicle delivery.Lack of hygiene and compliance with the "Clean and Safe" rules.Presentation of heavy bills, for the client to pay for existing damages and incompetence of certain employees.With alternatives on the market, I will not be using your services again. I will never recommend nor will I use Guerin again! Excellent 8.5 +351289810120. International brands like Avis, … Worst experience ever- Guerin never again. The person doing the car return checks went straight for the scratches I could not detect during my rental even at day light. Estrada do Aeroporto - Monte Negro, 8000-124 Faro… Car rental providers in Faro airport include; Auriga Crown, Auto Jardim, Avis, Budget, Europcar, Guerin, Hertz, Sixt and Goldcar. They do not repay your deposit!! I included the toll road express lane device (Via Verde) in the rental. ... Guerin . Without Police papers etc, you will have a hard recovering that money.Now, if you take out the extra CDW insurance on the spot, paying directly to the rental company, they will NOT block a large amount of money on your card ( no need because you are fully insured with them) and if you return the car to them, there will be no problem or discussion in case of damage, because THEY insured you, not an intermediate company.This golden tip saved me a lot of hassle in the past and always gives me peace of mind. Client services lacks terribly and the way my account was handled is just not ethical. I was assured by the person at the desk the car had no damage and because it was night time all you can do is look for any major damage visible at poor night lighting, making it impossible to detect any existing scratches or minor dents. 05 April 2013 . A long time after the rental was over I was pursued by a debt collecting agency because of non payment of three (of the many) toll journeys, I challenged this and was told that Guerin had informed the toll road operator that I had declined to pay. All their customers were dealt with in a few mins; desks had 4 - 6 staff to deal with their customers. Moreover the invoice that we received was a general invoice and was written on it “Others” and the cost of the cover. www.g ... Arnaque Guerin FARO j 'ai retenu une voiture de location sur internet chez Guerin j' ai paye avec … We rented a vehicle from Guerin in June 2019. 2,3. www.g uerin.pt. Overall the car was pleasant to drive. I also paid a fuel deposit for 75 euro. You should avoid Guerin if you don’t want to be robbed. I think this is important with this company.After reading all the scary stories here I started taking pictures of all the scratches on the car, to which they told me that it's not needed since I have full coverage. aptfaro@guerin.com.pt Opening Hours: Week days: 06:00 - 24:00 Weekends and Public Holidays: … The return was also straight forward. When returning the car guess what? 2. Excelente 8.6 +351289889445. Answer 1 of 18: Does anyone have any recent experience of using Guerin car hire at Faro airport? There was no apology for their error or compensation for the time spent on emails, phone calls and copying and sending documents. On the 21st of August 2020 we received a fine of $177.52 which includes $45.45 of penalties billed from Pagamentos Portagems, claiming we owe money for the tolls. I rented a car from Lissabon and returned it in Porto.